WHO WE ARE
Our website address: www.dreamtouchonline.com.bd
Thank you for visiting Dream Touch Online. Please read this Privacy Policy, providing consent to document permission to use our services.
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# Privacy Policy
Protecting our customer's privacy is an essential priority at Dream Touch Online, and we are committed to maintaining h3 and meaningful privacy protections. The confidentiality of your information is a significant responsibility, and we value your trust in us.
Our Privacy Policy is designed to inform you about the information we collect, how we use it, and your options regarding specific uses of this information.
This policy applies to all website visitors, app users, customers, buyers, and users (collectively called "Users")." In the ad"edition, this Privacy Policy applies to all products and services provided by Dream Touch Online. By accepting the Privacy Policy and the Terms & Conditions during registration, you expressly consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
# Information we collect and how it is used
We collect information when you communicate with us and use our products, services, and sites. This includes information you provide such as name and contact information, images, voice recordings or prints, the reason for contacting us, and payment information. The service usage information we collect includes calling records. Websites visited and network traffic data, product and device-specific information and identifiers, and service options you choose. Usage and other similar information.
We use this information to establish, monitor, and maintain your account and billing records; measure credit and payment risk; provide account-related services; deliver and maintain your products and services; help you with service-related issues or questions; manage and protect our networks, services, and users from fraudulent, abusive, or unlawful uses; help us improve our services and research and develop new products and services; authenticate you; determine your eligibility for new products and services and contact you with marketing offers.
When you contact us or we contact you, we may monitor or record that communication or keep a record of the transaction to help us train employees and better serve you.
We may automatically measure and monitor network performance and the performance of your connections to improve your or our service levels and products. If you contact us for service support, we also may access information about your computer or other device settings to provide customized technical support or to install specific applications or services that you use or that are necessary to the applications or services you use.
When you establish an online account or register on our sites or apps, we may collect information about your user identification, password, and secret questions and answers. We use this information to authenticate you when you sign in.
# Information provided to or used by third-party advertisers
Dream Touch Online obtains information from outside companies that collect consumer information, including demographic and interest data. We combine this data with other information to direct marketing offers that might be more relevant to you and to help us better analyze customer information for various purposes.
We also obtain contact and marketing lead information from third parties, website “refer-a-friend” options, or social media platforms. We may combine it with information to contact you or direct marketing offers.
# Information shared
Dream Touch Online uses vendors and partners for various business purposes, such as to help us offer, repair, restore, and bill for services we provide. We share information with those vendors and partners when it is necessary for them to perform work on our behalf.
For example, we may provide your credit card information and billing address to our payment processing company solely for the processing fee for a transaction you have requested. We require that these vendors and partners protect the customer information we provide and limit their use of Dream Touch Online customer data to its purposes. We do not permit these types of vendors and partners to use this information for marketing purposes.
Dream Touch Online also may share certain information with outside companies, for example, to assist with the delivery of advertising campaigns or preparing and sharing aggregate reports.
We may disclose information that individually identifies our customers or identifies customer devices in certain circumstances, such as:
• To comply with the valid legal processes, including subpoenas, court orders, or search warrants, and as otherwise authorized by law.
• To protect our rights or property or the safety of our customers or employees.
• To protect against the fraudulent, malicious, abusive, unauthorized, or unlawful use of or subscription to our products and services and our network, services, devices, and users from such use.
• To advance or defend against complaints or legal claims in court, administrative proceedings, and elsewhere.
• To a third party that you have authorized to verify your account information.
• To outside auditors and regulators.
• or With your consent.
When you purchase services offered jointly by Dream Touch Online and one of our partners, customer information may be received by both Dream Touch Online and our partner providing your service. For these jointly offered services, you should also review the partner company’s privacy policy, which may include practices different from those described here.
# Information security and data retention
Dream Touch Online has technical, administrative, and physical safeguards in place to help protect against unauthorized access to, use, or disclosure of customer information we collect or store. Employees are trained on the importance of protecting the privacy and proper access to service and disclosure of customer information. Under our practices and policies, access to sensitive, personally identifiable information is authorized only for those who have a business need for such access. Personally identifiable and other sensitive records are retained only as long as reasonably necessary for business, accounting, tax, or legal purposes.
Although we work hard to protect the personal information we collect and store, no program is 100% secure. We cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information.
If you become aware of a security issue, please get in touch with us at [email protected].bd. We will work with you to address any problems.
# Accessing and updating your information
You may correct inaccuracies in your information by calling a customer service representative or by accessing your online account and updating your information.
# Changes to the Privacy Policy
We reserve the right to make changes to this privacy policy; If Dream Touch Online elects to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will give you a choice regarding such use or disclosure by appropriate means, which may include use of an opt-out mechanism.
# Contact us
Suppose you have questions, concerns, or suggestions about our Privacy Policy or our privacy practices. In that case, you may write to us at [email protected] or Near Primary School, Barapukur Par, South Chartha, Cumilla - 3500.